Over and above offering Corporate Users the functionality of a white labeled branded website, Internet Express provides a 30 day credit facility. The credit application can be downloaded from our website and once completed, returned via email to support@internetexpress.co.za or via fax to 0866 125 451. An online account profile will be activated and user name and login provided. For Corporate Users wishing to transact offline, Internet Express is able to provide a general account facility. Collections can then be communicated either telephonically or electronically. Internet Express can assist with any special projects that may arise, and these will be quoted on request.
The following functionality is available
to Corporate Users wishing to make use of a white labelled website:
• An administration website
• A consumer website
| Key Functionality | Available Functionality |
| Manage Orders | - Track and manage new orders. - Acknowledge customers on receipt on new orders. - Assign a courier to new orders. - Assign courier reference numbers to new orders. - Assign courier waybills. - Identify and manage couriers who have not responded timeously to assigning courier reference numbers and waybills. - Re-print/re-email requests to couriers.- View payment gateway (Safeshop) transaction logs. - Cancel orders. - Monitor alerts, e.g. package size exceeds 30kg. |
| Manage Customers (Registered users and account holders) | - Manage customer details. - Manage customer service discounts. - Manage logins (support multiple logins per customer). - Manage customer credit cards. - View customer order history. - Manage account details (if customer is an accountholder). |
| Manage Clients (standalone white label and integrated client implementations) | - Manage client ‘white label’ websites and integrations. |
| Manage Rates | - Manage domestic rates. - Manage international rates. - Manage excess baggage rates. |
| Manage Domestic Collection and Delivery Choices | - Manage street codes - Manage postal codes - Manage postal counters |
| Manage International Destinations | - Manage internal courier destinations - Manage custom regulations - Manage excess baggage courier destinations |
| Manage Menus and Administration Users | - Manage available menu and sub-menu options - Manage administrators - Manage administrator access to menus and sub-menus |
| Manage Listss | - Manage VAT - Manage exchange rate surcharge - Manage available services - Manage commodities - Manage available couriers |
| Report | Description |
| Account orders | List or account orders based on a date range and specific client/customer |
| Credit card orders | List all credit card orders based on similar filter as with account orders |
| Analyse courier usage | Pie charts and data grid reflecting percentage and value split of orders assigned to couriers. |
| Service type analysis | Pie charts and data grid reflecting percentage and value split of orders per service type. Service types available include domestic courier, international courier and excess baggage. |
| Domestic service analysis | Pie charts and data grid reflecting percentage and value split of orders per domestic service. |
| Domestic delivery centre analysis | Pie charts and data grid reflecting percentage and value split of orders per domestic service delivery centre, e.g. percentage of orders delivered to Door |
| International service analysis | Pie charts and data grid reflecting percentage and value split of orders per international service (e.g. documents and non-documents) |
| International zone analysis | Pie charts and data grid reflecting percentage and value split of orders per international |
| Excess baggage service analysis | Pie charts and data grid reflecting percentage and value split of orders per excess baggage service |
| Cancelled order analysis | Pie charts for each graph above reflecting cancelled orders |
- Register as customers
- Login to a
personalised user interface
- Purchase domestic courier service via credit card or on account
- Purchase international courier
service via credit card or on account
- Purchase excess baggage courier service via credit card or on account
- Open an
account
- Manage customer/account holder profiles
- Manage customer credit cards
- View transaction history
- Resend
packages
Kindly forward any requests regarding the Corporate User offering to support@internetexpress.co.za
