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Dear Valued Customer,

It’s that time of the year again, and what a year it has been!

We are truly blessed for all the support bestowed on the Internet Express Family in 2023 and look forward to a prosperous and blessed 2024.

We would like to draw your attention to the Festive Season trading hours. The Internet Express Warehouse will be closed from Friday 22 December 2023 and reopen on Wednesday 03 January 2023, this will be for all customers who warehouse stock onsite.

Local based Johannesburg and Pretoria courier deliveries will continue to be made during these dates and will only be affected by the official public holiday days.

Linehaul road schedules will be closed between Friday 22 December 2023 and 03 January 2024.  As the industry is serviced by a single airline freighter flight, all express based cargo between all centers will be affected during this time as well, and therefore strongly encourage you to have all your express based and time sensitive shipments dispatched as early as possible to avoid delays and disappointments.

Please reach out to our call center should you wish to clarify the service timetable.

Happy Holidays & Be Safe !

"Dear Internet Express customers, we are experiencing high volumes of calls. For non-urgent inquiries or general correspondence, please feel free to reach out to us via email at, alternatively explore our customer portal at to access account information and track the status of your parcel."

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